Job Description

Job Description

Job Description

Job Description:

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

This position will occasionally involve Busser duties that will contribute to an exceptional dining experience by cleaning tables, removing dirty dishes, replacing table linens, setting tables, and servicing items to guests such as water, coffee, and condiments.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

Host:

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Busser:

• Wipe tables or seats with dampened cloths
• Set tables with condiments, or other supplies
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
• Perform serving, cleaning, or stocking duties in establishments

Please note this job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time, with or without notice.

Qualifications:

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)

Complete our short application today!

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