Job Description

The Learning Partner is responsible for leading facilitations, analyzing, designing, implementing and measuring adult learning solutions focused on Paycom software, operational policy and procedures and soft skills necessary to drive employee performance, client retention and business results. The Learning Partner collaborates with business unit leaders to identify performance gaps, desired efficiencies and client expectations to implement custom learning solutions that support enterprise growth, employee productivity and career development.

Responsibilities

• Facilitate effective delivery of training with clear and concise communication and professionalism using multiple delivery methods not limited to classroom and virtual while demonstrating role-specific skills at a high-level of proficiency.
• Develop and facilitate technical training for complex software, learning activities, and supporting documentation that ensures effective knowledge transfer, retention, and skill proficiency within the target audience
• Facilitate trainings for a variety of audiences, including but not limited to new hire, continued education, product training, and monthly release. Other training needs as applicable.
• Consult with business units and other teams, to identify employee learning strategies and training requirements that support and enable successful business performance in the area of assigned responsibility.
• Conduct training needs analysis based on data, environmental and personal factors to determine appropriate learning solution to achieve desired outcomes.
• Design and implement measurement strategies to evaluate the effectiveness of learning solution and using to identify opportunities for improvement
• Align training solutions to the competency models based on performance requirements of key roles in the area of assigned responsibility
• Track, analyze and report the performance results of employees during their training program and collaborate with business unit leaders to further support employee development.
• Partner with enterprise-wide subject matter experts and stakeholders to ensure consistency and alignment of resources for content creation and maintenance.
• Remain close to the business by observing key roles on a regular basis, identifying opportunities for advanced training and understanding common challenges.
• Display product expertise in building and facilitating learning materials.
• Maintain KPI Expectations measuring facilitation effectiveness and project management

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