Live Chat Support Agent Job at Spyglass Travel and Tours, Ocala, FL

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  • Spyglass Travel and Tours
  • Ocala, FL

Job Description

Job Description

Job Description

This is a remote position.

Join our team at Spyglass Travel and Tours as a Live Chat Support Agent in the Leisure, Travel & Tourism industry. You will be responsible for providing exceptional customer service and support through live chat interactions with our clients. If you have a passion for travel and enjoy helping others, this role is perfect for you!

Location: United States (Remote)

Responsibilities:
  • Respond to customer inquiries and provide assistance through live chat
  • Resolve customer issues and complaints in a timely and professional manner
  • Assist customers with booking travel arrangements and answering questions about our services
  • Collaborate with other team members to ensure a seamless customer experience
  • Maintain accurate records of customer interactions and transactions
Qualifications:
  • Excellent written and verbal communication skills
  • Strong customer service orientation and problem-solving abilities
  • Ability to multitask and work in a fast-paced environment
  • Experience in a customer support role is a plus
  • Knowledge of the travel and tourism industry is preferred
Skills:
  • Proficiency in typing and using live chat software
  • Attention to detail and accuracy
  • Ability to remain calm and professional under pressure
  • Team player with a positive attitude

If you are ready to embark on a rewarding career in the travel industry and provide exceptional customer service, apply now to join our team as a Live Chat Support Agent at Spyglass Travel and Tours!

Requirements
  • Excellent written and verbal communication skills
  • Strong customer service orientation and problem-solving abilities
  • Ability to multitask and work in a fast-paced environment
  • Experience in a customer support role is a plus
  • Knowledge of the travel and tourism industry is preferred

Job Tags

Remote work,

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