Job Description

Student Success Mentor

STU321

Sr. Assoc Provost Area

Enrollment Management Division

Center for Academic Success

Ashley Thibodeaux

No

About This Role: Student Success Mentors (SSMs) provide first-year experience mentoring to students transitioning directly from high school to Lamar University. SSMs will engage in consistent communication with students and offer a various range of activities, including in-person seminars. SSMs will assist in planning and participating in weekly seminars with an assigned ambassador during the first half of the fall semester.

• Engage in and contribute to Cardinal Communities and STAR Services training sessions.
• Participate in and provide contributions during spring and summer training sessions with the Cardinal Orientation Team.
• Collaborate with your assigned ambassador to co-facilitate weekly Cardinal Communities seminars during the first part of the fall term.
• Share your first-year experience with students, particularly regarding their expectations at Lamar University.
• Attend and co-facilitate up to two Cardinal Communities seminars.
• Ensure consistent availability for mentees during each work week.
• Implement the communication and connection plan developed by the Cardinal Communities staff.
• Engage in preparation and planning meetings alongside your assigned ambassador.
• Establish an accountability support system with your assigned ambassador to provide collaboration, feedback, and campus opportunities.
• Respond to emails, Blackboard messages, and any other correspondence from mentees in a timely manner.
• Complete your time and effort log for each pay period.
• Complete your timesheets in accordance with payroll procedures.
• Maintain regular communication with the coordinator.
• Undertake other relevant tasks as directed

• Complete a minimum of 20 credit hours, including at least 15 credit hours earned at Lamar University.
• Expect to enroll as an undergraduate student for the fall 2025 semester.
• Maintain good academic standing with a cumulative GPA of 2.8 or higher.
• Maintain good judicial standing with no disciplinary action taken.
• Exhibit qualities of reliability, responsibility, confidence, flexibility, and a willingness to assist others.
• Demonstrate the ability to collaborate and communicate effectively with various range of stakeholders, students, parents, faculty, and staff at Lamar University.
• Exhibit a commitment to expanding your knowledge of Lamar University and a willingness to assist others in learning about university and college life.
• Demonstrate experience handling confidential information and ensuring the accurate dissemination of responses.
• Proficient in using Blackboard and Office 365.

• Must be able to stand and move around during training sessions, seminars, and meetings.
• Capability to handle materials, write, and use technology for presentations and communication.
• Capacity to participate in extended training sessions and activities, potentially lasting several hours.
• Ability to see presentations clearly and hear discussions in group settings.
• May need to lift or transport materials for training sessions or events, which could involve light to moderate lifting.
• Ability to navigate campus facilities and engage with mentees in various locations.

In your Cover Letter, it must include why you want to serve as a student success mentor and how you will contribute to the success of first-year students.

Lamar University is An Equal Opportunity Employer

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.

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