(Virtual) Customer Service Representative Job at Newport Associates, Houston, TX

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  • Newport Associates
  • Houston, TX

Job Description

Turn Your Passion for Travel into a Rewarding Career — No Experience Needed!

Are you someone who thrives on creating memorable experiences? Do you have a natural talent for providing exceptional customer service? We're looking for motivated individuals to join our team — no prior experience required. We provide all the training and tools you need to succeed.

Location:   Remote (Work from Home)

Schedule:   Full-time or Part-time

What You’ll Do:

  • Deliver White-Glove Service:   Be the go-to expert for travelers, guiding them through every step of their journey with premium concierge-level care.

  • Respond with Speed & Care:   Manage phone calls, emails, and online inquiries with professionalism and prompt attention.

  • Plan & Book Travel:   Organize travel experiences from flights and hotels to cruises, tours, car rentals, and event tickets using top suppliers like Delta, Princess Cruises, Universal Studios, Expedia, and more.

  • Leverage Booking Platforms:   Master various web-based systems and travel tools to book efficiently and accurately.

  • Process Payments:   Calculate fees and process payments securely, including issuing e-tickets and managing changes or upgrades.

What You’ll Need:

  • No Experience Necessary:   We offer thorough training and continued support — your success is our priority.

  • Customer-Focused Mindset:   A passion for helping others and creating seamless, enjoyable experiences.

  • Clear Communication:   Excellent verbal and written skills to engage clients and industry partners effectively.

  • Strong Organization:   Ability to multitask, prioritize, and stay organized in a fast-paced, dynamic environment.

What You’ll Gain:

  • Flexible Hours:   Create a work schedule that fits your lifestyle.

  • Travel Industry Certification:   Become a certified Travel Professional with recognized industry credentials.

  • Exclusive Travel Perks:   Enjoy access to special discounts on travel and firsthand experiences of the services you provide.

Ready to build a meaningful career doing what you love? Join a legacy of excellence and become part of a team that brings dream vacations to life.

Apply Now — Your Adventure Starts Here!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Remote work, Flexible hours,

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