Job Description

Job Description

Company

At Land O’Frost, our brands of lunchmeat and specialty sausage products are recognized as one of the nation’s best- selling and trusted brands. We have accomplished this through our incredible team of employees who are customer focused, motivated, achievers, developers, and purpose driven. We are seeking more passionate people to join our innovative team.

Summary

The Coordinator Customer Compliance is responsible for creation, monitoring and accurate disposition of all customer deductions. The Coordinator Customer Compliance will research customer deductions, research pricing discrepancies, issue credits and follow-up with customers as required. The Coordinator Customer Compliance serves as a liaison between Accounts Receivable, Customer Service, Traffic Departments and direct customers.

What YOU will do

• Ensure on-time orders for total organization and work with sales team on action plans for compliance to lead teams for out-of-compliance situations.
• Assist in EDI set-up, testing and implementation for new trading partners and expanded EDI capabilities for existing trading partners (Food Safety Modernization Act mandates traceability of shipments (ASNs).
• Back-up for both LOF and Wellshire order processing.
• Review, resolve, and report weekly on overages, shortages, and damage deductions for LOF and Wellshire orders.
• Research and analyze deductions to determine legitimacy and validity.
• Review contracts and customer-specific program documentation.
• Identify opportunities to streamline deduction management processes.
• Ensure all deductions and resolutions comply with company policy and audit standards.
• Maintain detailed records of deduction tracking, reconciliation, and adjustments.
• Process repay requests for disputed deductions, following customer specific guidelines and processes.

About YOU

• Associate's degree in Accounting or Business or related field from a four-year accredited college or university preferred.
• Three to five years' experience in accounting or accounts receivable, with a manufacturer or consumer goods company preferred.
• Knowledge of a Microsoft Windows computing environment with proficiency in Microsoft Excel, Word, and Outlook required.
• Knowledge of ERP system required.
• Demonstrates an assertive attitude.
• Excellent written and verbal communication skills.

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