Front Desk Representative-Part-Time-2nd Shift-3pm to 11pm Job at Country Inn & Suites Stevens Point, Stevens Point, WI

cW54aS8xN0VxQy9GWmxXTEZ1RUo5ai9mNGc9PQ==
  • Country Inn & Suites Stevens Point
  • Stevens Point, WI

Job Description

Job Description

Job Description

REPORTS TO:

General Manager

DRESS CODE:

Uniform provided

PHYSICAL:

Requires the ability to lift 20 pounds.

NARRATIVE:

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

RESPONSIBILITIES:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

SKILLS:

  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Customer service attitude
  • Excellent communication and organizational skills

Job Tags

Work experience placement,

Similar Jobs

Baptist Memorial Health

Therapist-Speech I PRN - DC Speech Therapy BMH Desoto Job at Baptist Memorial Health

 ...a caring relationship that facilitates health, and healing. Performs other duties as assigned...  ...Experience Experience Minimum : Entry level Licensure, Registration,...  ...opportunities Generous retirement plan Health insurance, including dental and vision Sick... 

Humboldt County District Attorney

Attorney (Licensed Prosecution Attorney Required 1+ years experience referred) Job at Humboldt County District Attorney

 ...County District Attorney is a small business in Winnemucca, NV. We are professional, challenging, rewarding and our goal is to County Government. Our work environment includes: * Growth opportunities * Wellness programs * Relaxed atmosphere * Salary negotiable... 

Confidential

Executive Director Job at Confidential

 ...must be adept at relationship building, both within the organization and with external partners, and have a strong commitment to social justice and the arts as a medium for healing and engagement.Candidates for the Executive Director position at the company should... 

Summit Strive Consulting

Brand Representative Job at Summit Strive Consulting

 ...Job Description Job Description Brand Representative Weekly Pay + Career Growth! Are you outgoing, love engaging with people, and looking to grow your career? Were hiringB rand Representatives to join our team and promote exciting brands at local events, retail... 

Parker Loss Consultants

Independent Daily Field Adjuster Job at Parker Loss Consultants

Parker Loss Consultants is Hiring Independent Field Adjusters! Parker Loss Consultants is a national provider of specialty claims management services...  ..., setting accurate loss reserve estimates, control the insured's exposures and losses, and managing contractors such as...