Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

cDNsai9sL0JxU3pEWWxLS0Z1RUo4anZaNWc9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Brightpath Associates LLC

Warehouse Supervisor(Cold Storage) Job at Brightpath Associates LLC

Job Description Job Description Job Summary Under the direction of the Plant Management, responsible for managing all aspects of the freezer and cooler conditions to ensure efficient operations in the processing of raw materials for the pet food, pharmaceutical...

Superior Refrigeration and Appliance Service

Appliance Installer Job at Superior Refrigeration and Appliance Service

 ...Job Description Job Description We are seeking a reliable and skilled Residential Appliance Installer to join our team. In this role, you will be responsible for installing various household appliances, ensuring they are set up and functioning correctly, and providing... 

Deutsche Bank

Latin America Credit Risk Officer - Vice President Job at Deutsche Bank

 ...Job Description Latin America Credit Risk Officer Vice President...  ...credit risk inherent in Deutsche Bank's business activities with Latin...  ...innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation,... 

Corning Inc.

Data Network Analyst - DDI Job at Corning Inc.

 ...optical solutions across the broader communications industry. This segment is classified into two main product groupings - carrier network and enterprise network.The carrier network product group consists primarily of products and solutions for optical-based communications... 

Advantage Solutions

Part Time Brand Ambassador Inside Whole Foods Market Job at Advantage Solutions

 ...products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to...