Job Description

Job Description

Job Description

Are you passionate about turning client dreams into beautifully designed, functional spaces? Do you thrive in a supportive environment where your design skills and people-first approach truly make a difference? Ready to combine your knack for design with your talent for building lasting client relationships in a company that values quality and integrity?

If youre nodding your head yes we just might have the perfect position waiting for you!

About Us

Kraft Custom Construction is a second-generation, family-owned remodeling company based in Salem, Oregon . Since 1982, we've delivered thoughtful, high-quality home remodels and custom builds throughout the Willamette Valley. Were known for our client-centered approach, attention to detail, and commitment to creating spaces people truly love. Our team culture is collaborative, hands-on, and people-focusedwe work hard, support each other, and celebrate our clients at every step of the journey.

Learn more at

Summary of Responsibilities

Were looking for a warm, detail-oriented candidate with strong people skills to join our team as a Remodeling Design Consultant. In this role, youll be one of the first points of contact for new clientshelping them feel heard, inspired, and confident as they begin their remodeling journey. Youll guide the design process from initial consultation through selections and proposal presentations, collaborating closely with our team to deliver thoughtful, high-quality results. From developing layouts and curating finishes to attending walkthroughs and maintaining relationships after the project wraps, youll play a key role in shaping not just beautiful spaces, but exceptional client experiences. This position blends interior design, relationship-building, and salesideal for someone who thrives in a team-oriented, high-touch, design-build environment.

Essential Functions

• Client Discovery & Relationship Building: Take a leading role in early client engagement by participating in in-home consultations. Uncover each clients goals, style, vision, and budget to build trust from the start.
• Design Development & Selections: Guide clients through the creative process, from space planning and plan development to curated material selections, mood boards, and showroom visits. Deliver personalized, cohesive solutions that reflect each clients lifestyle and aspirations.
• Guiding Clients Through Informed Decisions: Confidently present design concepts and detailed project proposals. Help clients make important decisions and translate design solutions into clear project plans that align with budget goals.
• Client Outreach & Lead Generation: Take initiative in generating new business by reconnecting with past clients, nurturing referral relationships, and proactively checking in to ensure satisfaction and uncover future needs. Maintain a consistent rhythm of outreach via calls, messages, and personal touchpoints to cultivate trust and uncover opportunities. Your role is as much about keeping relationships alive as it is about creating beautiful spaces.
• Project Support & Seamless Experience: Maintain proactive communication during construction. Attend preconstruction meetings, in-progress walkthroughs, and key milestones to ensure the design intent is accurately implemented, and clients feel informed, supported, and cared for every step of the way.
• Team Collaboration & Project Handoff: Coordinate closely with internal team membersincluding estimating, production, and draftingto ensure feasibility, accuracy, and a clean handoff of design details and client expectations.
• Project Wrap-Up & Ongoing Connection: Lead final walkthroughs to review project outcomes, gather client feedback, and present close-out and warranty information. Continue nurturing the relationship through thoughtful follow-up and regular check-ins after project completion.
• Community Engagement & Representation: Represent the company at networking events, industry functions, and community activities to strengthen referral networks and promote brand presence as needed.

Education, Experience, and Skills Required

• Minimum 3 years of experience in interior design, remodeling, or a client-facing sales role within the design-build industry.
• Proficiency with basic design tools (e.g., Canva, SketchUp); CAD (Chief Architect) knowledge is a plus but not required.
• Familiarity with tools such as HubSpot, Build Book, Outlook, and MS Teams.
• Degree or certification in Interior Design, Architecture, or a related field (preferred); Membership in professional design associations such as NKBA is a plus.
• Strong space planning and material selection abilities.
• Excellent interpersonal and listening skills, with the confidence to lead client meetings, present ideas clearly, and guide decision-making with empathy and professionalism.
• Strong attention to detail and the ability to manage multiple clients, appointments, and deliverables in a dynamic environment with many moving parts.

Compensation

• $70,000$75,000 base salary, plus commission (total compensation range: $80,000$90,000 per year)
• Profit sharing program
• 100% Company-Paid Health Insurance & Vision Coverage
• Supplemental Insurance Options
• Mileage Reimbursement
• Cell Phone Reimbursement
• Simple IRA Retirement Plan with 3% Company Match
• Paid Time Off (PTO)

How to Apply

• Must include Resume to be considered for this position

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step you will get instructions from Svitlana Diak within 3 days of your submission. Everyone will be contacted.

Kraft Custom Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kraft Custom Construction complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Additional Titles: Interior Designer, Remodeling Design Consultant, Project Developer, Coordinator, construction

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